Refund policy
Refund & Returns Policy
Last Updated: June 2026
Welcome to Magica 26 Cards. We are committed to providing high-quality collectible trading cards, hobby products, and accessories. If you are not completely satisfied with your purchase, we are here to help.
30-Day Return Policy
We offer a 30-day return period from the date your order is delivered.
To be eligible for a return:
- The item must be unused and in its original condition.
- The item must be returned in its original packaging.
- Proof of purchase or order confirmation is required.
- Trading cards, sealed products, and collectibles must remain unopened and undamaged.
Free Returns
We provide free returns at no additional cost for eligible items returned within the 30-day return period.
Customers will receive a prepaid return shipping label once the return request has been approved.
Non-Returnable Items
The following items are not eligible for return:
- Opened or used trading card packs, booster boxes, or sealed collectibles.
- Items damaged due to misuse, improper handling, or unauthorized modifications.
- Gift cards and promotional items.
- Products marked as final sale.
Damaged, Defective, or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery.
Please include:
- Your order number.
- A description of the issue.
- Clear photographs of the item and packaging.
We will review your request and provide a replacement, exchange, or full refund where appropriate.
Refund Process
Once we receive and inspect your returned item, we will notify you regarding the status of your refund.
If approved, your refund will be issued to your original payment method within 5–10 business days.
Processing times may vary depending on your payment provider or financial institution.
Exchanges
If you would like to exchange an item, please contact our customer support team. Exchanges are subject to product availability.
Shipping Information
We currently ship throughout the United Kingdom.
Free Shipping
- Free shipping on all eligible orders within the UK.
- Estimated delivery time: 5–8 business days.
Please note that delivery estimates are not guaranteed and may vary during peak seasons or due to circumstances beyond our control.
Contact Information
If you have any questions regarding this Refund & Returns Policy, please contact us:
Magica 26 Cards
Email: magica26cards@outlook.com
Address: 101 New Drum St, London E1 7AT, United Kingdom
We are committed to resolving customer concerns promptly and professionally.